Experienced IT support for homes and small businesses in Rochester and beyond. Fast, secure, and affordable — no big-company overhead, just a dedicated technician who fixes it right the first time.
Senior technical support engineer with deep expertise across cloud systems, network engineering, and enterprise IT operations — now focused on helping residents and small businesses in the Rochester, NY area.
With over 15 years of experience in high-volume IT operations, I bring the same professionalism and technical depth to your home office, your shop, or your startup that you'd expect from a large IT firm — at a fraction of the cost and with a personal touch.
Whether it's a slow computer, spotty Wi-Fi, setting up a new POS system for your store, or automating repetitive tasks for your business, I handle it remotely, securely, and with clear communication throughout.
Flat pricing for common fixes. Hourly for open-ended projects. You're quoted before any work begins.
Slow computers, malware cleanup, driver updates, OS troubleshooting, and performance optimization — handled over a secure remote session.
Router configuration, Wi-Fi dead zones, VPN setup, DNS issues, and network optimization for home offices and small businesses.
Microsoft 365 setup, cloud migration guidance, file sync & sharing configuration, cloud storage troubleshooting, and SaaS tool onboarding.
Repetitive tasks turned into reliable scripts — file processing, data cleanup, scheduled backups, and custom workflow automation for your business.
Password hygiene audits, backup strategy design, account recovery, endpoint security setup, and guidance on locking down your devices and data.
Domain setup, DNS configuration, website deployment, hosting migrations, email setup, and troubleshooting for small business sites.
Installing, configuring, and connecting the tools you rely on — POS systems, VoIP, CRM, accounting software, and productivity suites.
Have something unusual? Describe it and I'll scope a practical, affordable approach. From one-off fixes to ongoing retainer support.
Competitive local pricing for the Rochester market. All work quoted upfront — you approve before anything starts.
💰 Payment via PayPal invoice. All work quoted upfront — no surprises. Need something custom? Reach out and I'll build a tailored plan.
Four steps from problem to solved. Secure, transparent, and human from start to finish.
Reach out by form, email, or phone. Tell me what's going on and I'll assess the scope.
Flat rate for common fixes, hourly for complex work. You approve the price before I start.
I connect via encrypted remote software. You watch everything I do in real time — total transparency.
Pay via invoice. I send a written summary of everything fixed, plus tips to prevent it from happening again.
Describe your issue or project and I'll reply with a clear quote and next steps. No obligation.
Whether it's a one-time fix, a recurring issue, or a long-term retainer — I'm here to keep your technology running smoothly. Based in Rochester, NY (14623), serving clients across the region and nationwide.