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🔒 Privacy Policy
Effective Date: 2026-04-11
1. Information We Collect
We collect information you provide directly:
- Contact information (name, email, phone)
- Service preferences
- Payment information (processed securely via third parties)
- Technical data (for support services)
2. How We Use Information
Your information is used to:
- Provide requested services
- Process payments and invoices
- Communicate about your account
- Improve our services
- Comply with legal obligations
3. Data We Share
We do NOT sell your personal information.
We may share data with:
- Service providers (hosting, payment processing)
- Legal authorities when required by law
4. Data Retention
Client Data: Kept for 7 years after last service (tax/legal requirements)
Invoices: Kept for 7 years (IRS requirements)
Support Logs: Kept for 2 years for warranty purposes
Marketing Emails: Until you unsubscribe
5. Your Rights
- Access: Request a copy of your data
- Correction: Request to update inaccurate data
- Deletion: Request deletion of personal data (see below)
- Opt-Out: Unsubscribe from marketing anytime
🗑️ Request Data Removal
You may request deletion of your personal data, with these exceptions:
- Invoices must be kept for 7 years (IRS requirement)
- Active contracts must be maintained
- Legal obligations may require retention
To request removal, email support@abc-io.com with "Data Removal Request" in subject.
6. Security
We implement industry-standard security measures:
- Encrypted data transmission (SSL/TLS)
- Secure password policies
- Access logging
- Regular security updates
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